FDA
Customer feedback → engineeringCustomer feedback → engineering

From customer requeststo engineering action.

Customer feedback comes from everywhere. FDA helps your team turn scattered requests, bugs, and ideas into clear, actionable work—without losing the context.

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See how it worksSee how it works
DMEmailSupportDedupTriagePull request
DM/BUG
Request → Task
Request
Export hangs
Acme · “it just spins”2m ago
Task for your engineer
Bug
Fix CSV export
Bug · every customer · low risk0 asks
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Who it's for

Made for people who talk to customers

FOR FOUNDERS
Every ask
/one inbox

Customers tell you what they need. FDA keeps it all in one place.

Use it to:
Log asks from calls, DMs and email
Collect bugs and ideas from the widget
Merge duplicate asks into one request
See which customers asked for what
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FOR ENGINEERING TEAMS
Scoped work
/you approve

Fewer threads to read, clear tasks to approve and review.

Use it to:
Pick up requests already triaged
Approve a scoped intent before a build
Get a sandbox build against your checks
Review the pull request FDA opens
Merge and deploy on your own terms
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Why FDA

Built for teams who hear from customers every day — one place for every request,and less time between the ask and the fix.

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One place

Widget requests and the ones your team enters land in one inbox.

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Less triage

FDA triages each request and merges duplicates before anyone has to sort them.

“A customer asks for SSO on a call. I add it to FDA, it lands on the request two others already made, and our engineer sees one task with all three customers attached.”

Illustrative scenario
A founder after a sales call

“The bug report already says who hit it and how. I approve the scoped intent, FDA builds it in a sandbox against our checks, and I review the pull request before anything is merged.”

Illustrative scenario
An engineer reviewing a fix
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Clear context

Each request keeps who asked, what they said and how many customers want it.

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From request to task

An engineer approves a scoped intent; FDA builds it and opens a pull request.

Early access

Turn feedback into progress.

Your customers are already telling you what they need. Give your team a clearer way to act on it.

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